Privacy Policy

Effective Date: [Date, e.g., August 14, 2026]

1. Introduction

Welcome to mode. ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website [https://www.cleaningmode.ie/] (the "Website"), purchase our products, or interact with us.

This policy complies with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Who We Are (Data Controller)

For the purposes of the GDPR, mode. is the "Data Controller." This means we are responsible for deciding how we hold and use personal data about you.

Contact Details:

  • Company Name: [Your Registered Company Name, e.g., Mode Cleaning Products Ltd.]

  • Email Address: [e.g., hello@cleaningmode.ie]

  • Postal Address: [Your Physical Business Address in Ireland]

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name, username, or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details (Note: We do not store your full card details; these are processed securely by our payment providers, e.g., Stripe/PayPal).

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types, operating system, and platform used to access this Website.

  • Usage Data: Information about how you use our Website and products.

  • Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes data provided when you purchase a product, create an account, or contact us with queries.

  • Automated Technologies or Interactions: As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies. (Our website is hosted on Squarespace, which utilizes functional and analytical cookies).

5. How We Use Your Personal Data (and Legal Basis)

Under the GDPR, we must have a lawful basis for processing your data. We will only use your personal data for the following purposes:

Purpose/ActivityType of DataLawful Basis for ProcessingTo process and deliver your order (manage payments, shipping)Identity, Contact, Financial, TransactionPerformance of a contract with you.To manage our relationship with you (notifying you about changes to terms or asking you to leave a review)Identity, Contact, MarketingPerformance of a contract, Legal obligation, and Legitimate interests (to keep our records updated).To administer and protect our business and Website (troubleshooting, data analysis, system maintenance)Identity, Contact, TechnicalLegitimate interests (for running our business, provision of administration and IT services).To deliver relevant website content and advertisementsIdentity, Contact, Usage, TechnicalLegitimate interests (to study how customers use our products/services to grow our business).To send marketing communications/newslettersIdentity, Contact, MarketingConsent (You can withdraw this at any time).

6. Disclosures of Your Personal Data

We may have to share your personal data with the following third parties for the purposes set out in the table above:

  • Service Providers: IT and system administration providers, including our website host, Squarespace.

  • Payment Processors: Such as [Stripe / PayPal / Apple Pay] to process secure online transactions.

  • Delivery Partners: Courier and postal services (e.g., An Post, DPD) to deliver your orders.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers based in Ireland who provide consultancy, banking, legal, insurance, and accounting services.

  • Revenue Commissioners & Regulators: Authorities based in Ireland who require reporting of processing activities in certain circumstances (e.g., for tax purposes).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Data Transfers

Our website is built on Squarespace, a company headquartered in the United States. Therefore, some of your personal data may be transferred outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that safeguards, such as the European Commission's Standard Contractual Clauses (SCCs), are implemented by our service providers.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

  • Tax/Accounting: By law in Ireland (Revenue Commissioners), we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.

  • Marketing: If you have opted into marketing emails, we will retain your email address until you unsubscribe.

10. Your Legal Rights

Under the GDPR and Irish data protection laws, you have rights in relation to your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of incomplete or inaccurate data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion or removal of personal data where there is no good reason for us continuing to process it.

  • Right to Object: Object to processing of your personal data where we are relying on a legitimate interest, or for direct marketing purposes.

  • Right to Restriction: Request the restriction of processing of your personal data.

  • Right to Data Portability: Request the transfer of your personal data to you or to a third party.

  • Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data (e.g., email marketing).

If you wish to exercise any of the rights set out above, please contact us at [hello@cleaningmode.ie].

11. Complaints

You have the right to make a complaint at any time to the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues.

  • Website:www.dataprotection.ie

  • Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.

We would, however, appreciate the chance to deal with your concerns before you approach the DPC, so please contact us in the first instance.